Theory Global and our subsidiaries and affiliates respect your preferences concerning the treatment of Personal Information that we may collect. This policy lets you know how we collect and use your Personal Information, how you can control its use, and describes our practices regarding information collected from the different Theory Global sites that link or refer to this policy (such as our websites, computer or mobile software applications, social media pages and HTML-formatted e-mail messages), as well as through offline sales and marketing activities (collectively, the "Channels").
If you have any requests concerning your personal information or any queries with regard to these practices please contact us at firstname.lastname@example.org
PERSONAL AND OTHER INFORMATION WE COLLECT
Through your interaction with and use of the Channels, we may collect Personal Information which may include, but is not limited to, your name, physical address, telephone number, e-mail address, company affiliation and associated interests.
We may also collect Other Information through your interaction with and use of the Channels, which does not reveal your specific identity or does not directly relate to an individual. Other Information may include, but is not limited to, browser and device information, data collected through automated electronic interactions, application usage data, demographic information, geographic or geo-location information, statistical and aggregated information. Statistical or aggregated information does not directly identify a specific person, but it may be derived from Personal Information.
In some instances, we may combine Other Information with Personal Information, such as combining a precise geographical location with your name. If we combine Other Information with Personal Information, we will treat the combined information as Personal Information.
HOW WE USE AND SHARE INFORMATION
Theory Global uses and shares the Personal Information it collects (unless otherwise restricted by applicable law), to:
Engage in Transactions. We may use Personal Information to engage in transactions with you.
Provide Support or Other Services. We may use your Personal Information to provide you support or other services you have ordered, as well as product updates, product patches and fixes and other similar operational communications.
Provide Theory Global Online Communities. Some Channels permit you to: participate in interactive discussions; create a profile; post comments, opportunities or other content; communicate directly with another user; or otherwise engage in networking activities. Some of these services are moderated and all may be accessed for technical reasons. We do not control the content that users post to these forums or social networks. You should carefully consider whether you wish to submit Personal Information to these forums or social networks and whether you wish to make your profile available to other users, and you should tailor any content you submit appropriately. You should also review any additional terms and conditions that may govern your use of these Channels. To manage or remove your Personal Information from our online communities, please fill out a request form. If we are not able to remove your Personal Information, we will let you know.
Post Testimonials. We post testimonials on our Channels that may contain Personal Information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update or delete your testimonial, please fill out a request form, and be sure to include your name, testimonial location, and contact information.
Select Content, Improve Quality and Facilitate Use of the Channels. Theory Global may use your Personal Information to help create and personalize content on our Channels, facilitate your use of the Channels (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, keep track of shopping cart additions and preserve order information between sessions), improve quality, track marketing campaign responsiveness (including online advertising and e-mail marketing), and evaluate page response rates.
Provide various Theory Global Communities, such as Partners, with Relevant Product Alerts and Updates. If you sign up for a Theory Global community or programme, Theory Global will provide you with information regarding your expressed interests, such as new product releases, alerts, updates, prices, terms, special offers and associated campaigns.
Power Joint Sales or Product Promotions. Theory Global and its partners may engage in joint sales or product promotions. Such promotions will always reference the partners involved. Both Theory Global and the partner(s) will have access to that information, and either Theory Global or our partners may provide you the sales or product promotion information. Each party will be responsible for managing their own use of the Personal Information collected for the joint sale or product promotion. We recommend you review the privacy policies of these partners to address any questions you have regarding their handling of your information.
Contact a Referral/"Tell a Friend". If you elect to use our referral service to inform a friend about our products or services, we will ask you for the friend's contact information. Theory Global will then send your friend a one-time contact related to your referral request. Theory Global uses the Personal Information you provide in this situation solely for the purpose of sending the one-time contact and tracking the success of our referral program. Your friend may contact Theory Global through our inquiry form to be removed from the referral program.
Improve Products, Services, and Experiences. Theory Global may use your Personal Information to evaluate and improve our products, services, marketing, and customer relationships.
Communicate with You about a Conference or Event. We or our partners may communicate with you about a conference or event hosted or co-sponsored by us or one of our partners. This may include information about the event's content, logistics, payment, updates, and any additional meetings, special demonstrations or other customer facilitation that we may provide related to your event registration. After the event, we may contact you about the event and related products and services, and may share information about your attendance with your company. Where legally permitted, we will also allow designated partners or conference sponsors to send you up to two communications related to your event attendance. Please note that our partners or conference sponsors may directly request your Personal Information at their conference booths or presentations. You should review their privacy policies to learn how they use Personal Information.
Obtain Third Party Services. We also share Personal Information with third parties who provide services to Theory Global, such as credit card processing services, order fulfillment, analytics, event / campaign management, web site management, information technology and related infrastructure provision, customer service, e-mail delivery, auditing, and other similar services. When we share Personal Information with third party service providers, we require that they use your Personal Information only for the purpose of providing services to us and subject to terms consistent with this Policy.
Comply with Legal Requirements and Corporate Transactions. We may disclose your Personal Information as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain. Additionally, in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), we may transfer the Personal Information we have collected to the relevant third party.
Some of the Personal Information uses specified above are not mandatory and may be controlled by you. Please refer to the "Registration, Preferences and Opt Out" section below for information on available use preferences or opt-out options, or view the summary of your Privacy Choices.
We may use, transfer, and disclose Other Information we collect for any purpose, except where applicable law requires otherwise. If we are required to treat Other Information as Personal Information under applicable law, then we will only use it in the same way that we are permitted to use and disclose Personal Information.
How We Collect Information
Theory Global and our third party service providers may collect both Personal Information and Other Information from a variety of sources that generally fall into three categories:
- Direct Interactions: From your use of and interaction with us through the Channels and other activities such as account creation, submission of registrations and forms, or sales inquiries and transactions.
- Publicly Available Data / Data from Third Parties: Other data you may have made publicly available, such as social media posts, or data provided by third party sources, such as marketing opt-in lists, or data aggregators.
- Automated Interactions: From the use of technologies such as electronic communication protocols, cookies, embedded URLs or pixels, or widgets, buttons and tools.
Although our use of Automated Interactions may change over time as technology evolves, the following descriptions are designed to provide you with additional detail about our current approach to information collected from Automated Interactions.
Electronic Communications Protocols: As is true when you visit most websites and apps, we may automatically receive information from you as part of the communication connection itself, which often consists of network routing information (where you came from), equipment information (browser type), your IP address (which may identify your general geographic location or company), and date and time.
We may also automatically receive and record information about your interaction with the Channels, such as clickstream information (when each Theory Global webpage was visited and how much time was spent on the page), or general geo-location data.
Cookies: Theory Global’s server will query your browser to see if there are "cookies" previously set by our electronic Channels. A cookie is a small piece of information sent by a Web server to store on a Web browser so it can later be read back from that browser. Cookies may collect information, including a unique identifier, user preferences, profile information, membership information, and general usage and volume statistical information. Cookies may also be used to collect individualized web site use data, provide electronic Channel personalization, or conduct and measure the effectiveness of advertising in accordance with this Policy. Some cookies may remain on users' computers after they leave the Website. While the majority are set to expire within 1-24 months of your last visit to the website that set the cookie, others may not expire because of their nature, like cookies that remember opt-out preferences.
Your browser may provide you with information and control over cookies. You can set your browser to alert you when a cookie is being used, and accept or reject the cookie. You can also set your browser to refuse all cookies or accept only cookies returned to the originating servers. Users can generally disable the cookie feature on their browser without affecting their ability to use the site, except in some cases where cookies are used as an essential security feature necessary for transaction completion. Cookies, however, are important to the proper functioning of a site, and disabling them may degrade your experience and interfere with Web site features and customizations.
Theory Global has engaged one or more third party service providers to track and analyze both individualized usage and volume statistical information from interactions with electronic Channels. The service provider(s) set cookies on behalf of Theory Global also uses other third party cookies to provide advertising and personalization services in accordance with this Policy, and to track the performance of Theory Global advertisements on their websites and Theory Global e-mails.
Managing Cookie Preferences: You may access or change your cookie preferences at any time. If you have any problems using this cookie preference mechanism, please fill out an inquiry form.
Flash Cookies: We may use Flash cookies, also known as "local shared objects," on our electronic Channels that employ Flash technology. Flash cookies are used to remember the site's settings to personalize the look and feel of the site. Like normal cookies, Flash cookies are represented as small files on your computer. One method of preventing Flash cookies from being placed is to adjust your preferences in the Macromedia Website Privacy Settings Panel at macromedia.com.
Embedded URLs: We may use a tracking technique that employs embedded URLs to allow use of the electronic Channels without cookies. Embedded URLs allow limited information to follow you as you navigate the electronic Channels, but are not associated with Personal Information and are not used beyond the session.
Embedded Pixels and Similar Technologies: On the electronic Channels, Theory Global and its service providers may use embedded pixel technologies for the purposes of identifying unique user visits (as opposed to aggregate hits), and for advertising purposes. In addition, embedded pixels or other technologies may be used in e-mails and our online display advertising to provide information on when the e-mail or ad was opened to track marketing campaign responsiveness; information collected using these technologies may be associated with the recipient's e-mail address.
Physical Location: We may collect the physical location of your device and use it to provide you with personalized location-based services or content. In some instances, you may be permitted to allow or deny such use of your device's location, but if you choose to deny such use, we may not be able to provide you with the applicable personalized services or content.
REGISTRATION, PREFERENCES, AND OPT-OUT
E-mail Marketing. You may opt out of e-mail marketing by using our general unsubscribe automated link that is included in www.theoryglobal.com marketing e-mails.
Some non-marketing communications are not subject to general opt-out, such as communications related to product download, sales transactions, software updates and other support related information, patches and fixes, conferences or events for which you have registered, disclosures to comply with legal requirements, and (where permitted by law) quality assurance surveys. Some additional communications with partners are also not subject to general-opt out, including product alerts, updates, contractual marketing and sales materials, and other notices related to partner status.
Cookies and Do Not Track Preferences. We enable you to opt out of cookies that are not required to enable core site functionality. Theory Global uses its cookies preferences tool to processes Internet advertising and tracking preferences, but does not process any other Do Not Track signals. Once you have set your cookie preferences, we will follow the specific choices you made there. Please remember that if you delete your cookies, or use a different browser or computer, you will need to set your cookies preferences again. You may access or change your cookie preferences at any time. If you have any problems using this cookie preference mechanism, you may contact us directly on email@example.com
Information-Sharing Choices. Theory Global only shares Personal Information with selected companies after providing users the ability to make choices about the sharing, or as otherwise described in this Policy. There are limitations to opting out of such sharing in the case of: (1) joint sales or joint events; (2) where the customer has requested follow-up which involves Theory Global partners; (3) where third parties are required to accomplish the transaction or perform the service; and (4) where required by law.
Third Party Permission-Based Lists. On occasion, we may use third-party lists to send communications about our products and services. These lists, which are maintained by third parties, include users eligible under applicable law to receive e-mails from other companies such as Theory Global. When we use such lists, the communications will include mechanisms to opt out of receiving our marketing communications. If you have trouble opting out, or if you wish to make us aware of any issues related to a third-party mailing, you may contact us directly on firstname.lastname@example.org
Access, Correction, and Profile Updates. You may request to review, correct, update, suppress, or otherwise modify any of your Personal Information that you have previously provided to us through the Channels, or object to the use or processing of such Personal Information by us. If you have privacy concerns about your Personal Information, please contact us directly on email@example.com
Theory Global may participate in third party advertising networks that use Other Information they collect on our behalf to show you Theory Global related advertisements that are tailored to your individual interest on third party sites. This technique includes retargeting, contextual or behavioral advertising. Any retargeting or behavioral advertisement placed on our behalf will contain information on or near it that informs you about the ad network and how to opt-out of viewing such advertisements, or you may also opt out directly with the ad network vendor.
Please note that opting-out does not mean that you will stop receiving ads. It means that you will stop receiving ads that have been targeted to you based on your visits across non-affiliated websites over time. If you delete cookies, change computers or use another operating system, you will need to opt-out again.
The security of your Personal Information is very important to us. We use physical, electronic, and administrative safeguards that are designed to protect your Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction.
CROSS BORDER TRANSFERS
Theory Global is a global corporation with operations in Europe and the US, and has developed global data practices designed to assure your Personal Information is appropriately protected. Please note that your Personal Information may be transferred, accessed and stored globally as necessary for the uses stated above in accordance with this policy. By using the Channels, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules than those of your country.
We ask that you not send us, and you not share any sensitive Personal Information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership).
Other Theory Global Privacy Policies
In addition to this policy, we have other privacy policies that are tailored for the different ways your Personal Information is collected by different Theory Global lines of business and offerings.
If you believe your Personal Information has been used in a way that is not consistent with this policy or your specified preferences, or if you have further questions related to this policy, please contact us directly on firstname.lastname@example.org
Theory Global corporate headquarters are located at:
40, rue de la Folie Regnault, 75011 Paris, France
Tel. +33 (0)1 43 48 48 95